Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in DÔEN garments?
We provide detailed measurements on each product page. Generally, our designs offer a relaxed, flowy fit; we recommend checking the specific size chart for each style.
Do you restock sold-out items?
To maintain our commitment to responsible production, many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page.
How should I care for my silk and cotton pieces?
Most of our garments are made from delicate natural fibers. We recommend hand washing in cold water with mild detergent or professional eco-dry cleaning.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact us within 1 hour of purchase for any modification requests.
Do you offer international shipping?
Yes, we ship to over 60 countries worldwide. Duties and taxes are calculated at checkout for most destinations.
Are your fabrics sustainably sourced?
We prioritize natural fibers and work closely with our manufacturers to ensure ethical production standards and environmental responsibility.